How I can help with your business analysis
How can I help?
I cover many bases as a freelance business analysis, with a proven track record in global eCommerce best practices.
A keen eye for detail, and a lot of experience in best practices, analysis, problem solving and bug tracking
A wide range of professional knowledge and experience
In a career which is now in its 27th year, I have been professionally managing websites and fulfilling a range of related roles, including:- Business Analysis
- e-Commerce Project Management
- Web Development
- User Acceptance Testing (UAT)
- User Experience (UX)
- Usability Testing
- International website compliance
- And many other aspects of website management
Business Analysis Experience
My experience as Business Analyst began about 7 years into a 20 year career at Hertz, one of the world’s premier international car rental companies.
I had spent the years prior to that in web design and development, but moved into business analysis and management of a small team, where responsibilities included BA management of the Hertz online reservation process on the core web platform, as well as onboarding a large number of franchisee in multiple languages.
For several years I was also responsible for the online management of partnerships we had with other travel and airline companies through 3rd party website integration, followed by legal compliance management, and implementation of country driven rules, legal and advisory content.
This work was followed by playing a key role in a multi-million dollar digital transformation project, which involved requirements gathering of over 2700 business requirements from senior management, international corporate country business managers, franchisees, legal teams, call centre managers, etc.
My job included the vetting, categorisation, management, documentation and prioritisation of those requirements, and working with project managers and development teams (including outsourcing to IBM, Accenture, etc) in an Agile environment.
During this time I gained CSPO (Certified Scrum Product Owner) certification.
What can I do for you?
Whether you need Business Analysis input for a one-off short term project, or you are looking to outsource your Business Analysis work for longer term contracts of several months or longer, feel free to get in touch.
Although business analysis covers a wide range of areas, I specialise in web and eCommerce development.
I am based centrally in the UK with easy access to the major cities, and have worked with companies on sight and remotely in the UK and internationally.
Get in Touch
You can learn more about my professional background on LinkedIn, and if you would like to discuss anything further, feel free to reach me by email or phone as follows:
